Temporary phone options for Transit and Access Transit customer service

Saskatoon Transit customer service phone lines are currently unavailable due to a telecommunications outage on Monday morning. When calling 306‑975‑3100, customers may receive a message stating that the call cannot be completed.

For assistance, please:

• Call 306‑518‑2284 to reach a customer service representative directly.
• Email transit.services@saskatoon.ca. Messages are being monitored and staff will respond as quickly as possible.

Access Transit phone service remains available. However, customers calling to confirm or cancel an upcoming Access Transit trip should press 2 to speak with a clerk or press 3 to access the cancellation line. The automated trip confirmation and cancellation service is currently unavailable.

The telecommunications provider is working to resolve the issue and estimates the return to service to be later this evening.

We apologize for the inconvenience and appreciate your patience while repairs are completed.